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Zendesk Agent
https://catalogartifact.azureedge.net/publicartifacts/24233650.dc62effe-470f-4474-94de-f14ee150fb9a-735039fa-ad2d-4ed0-bb4d-ffcf18a94206/image2_Logo300X300.png

Zendesk Agent

作者 Zendesk Inc

Search articles and manage Zendesk tickets within Microsoft 365 Copilot.

Zendesk Agent brings Zendesk support right into Microsoft 365 Copilot. Employees can search help center articles, create support tickets, and manage requests without leaving Copilot.

  • Quickly search Zendesk help center articles

  • Create and manage tickets in Microsoft 365 Copilot

  • Add comments and update ticket status, including resolving tickets

  • Access and manage tickets submitted by the employee for privacy

If your company does not have a Zendesk account, you can

sign up for a Zendesk trial here.

Before using Zendesk Agent, please review our

Privacy Policy and

Terms & Conditions.

应用功能

使用此应用时，
  • 可通过 Internet 发送数据
  • 此应用可访问活动邮件中的个人信息，例如电话号码、邮寄地址或 URL。无法读取或修改邮箱中的其他项目。有关如何管理和处理个人信息的更多详细信息，请查看开发人员的隐私策略。

概览

https://catalogartifact.azureedge.net/publicartifacts/24233650.dc62effe-470f-4474-94de-f14ee150fb9a-735039fa-ad2d-4ed0-bb4d-ffcf18a94206/image1_MSCopilotscreenshot1.png
https://catalogartifact.azureedge.net/publicartifacts/24233650.dc62effe-470f-4474-94de-f14ee150fb9a-735039fa-ad2d-4ed0-bb4d-ffcf18a94206/image3_MSCopilotscreenshot2.png
https://catalogartifact.azureedge.net/publicartifacts/24233650.dc62effe-470f-4474-94de-f14ee150fb9a-735039fa-ad2d-4ed0-bb4d-ffcf18a94206/image0_MSCopilotscreenshot3.png