Zoho Desk
作者 Zoho Corporation Private Limited
Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.
Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration.
Users can integrate Desk's Tickets module as a tab inside their organization's Teams interface. This integration enables support executives to view, create, or solve tickets with a quick turnaround time without leaving their Teams interface.
Zoho Desk and Microsoft Teams integration will also enable the support executives to chat with the Desk Bot in Teams and receive real-time notifications on their tickets within the Teams interface.
Note: To use this application a Zoho Desk account is required. Click here to get started with Zoho Desk
应用功能
- 可通过 Internet 发送数据
- 此应用可访问活动邮件中的个人信息,例如电话号码、邮寄地址或 URL。无法读取或修改邮箱中的其他项目。有关如何管理和处理个人信息的更多详细信息,请查看开发人员的隐私策略。