Gain Visibility Into Your Microsoft Teams Phone Data

Are you getting the whole picture of your Microsoft Teams Phone data? Go beyond the basics with enterprise-grade call analytics designed for clarity, depth, and long-term visibility.

Variphy equips IT and business teams with highly customizable dashboards, automated reporting, and robust CDR analytics that’s built to scale. Keep your historical data accessible, empowering smarter decisions across your communications infrastructure. Designed to support multi-platform environments, Variphy helps unify your reporting strategy with ease and precision.

Variphy Reporting and Analytics for Microsoft Teams Phone

Variphy's reporting and analytics solution provides organizations with actionable insights into their Teams Phone usage, enabling data-driven decisions and ensuring compliance.

Key features include:

Advanced Call Queue Filtering Options: Refine reports using criteria such as call queue names, agent activities, and time intervals, facilitating targeted analysis of call patterns and performance metrics.
Customizable Call Queue Reporting and Analytics: Tailor reports focusing on specific call queues, agents, or departments; generate detailed summaries or delve into granular data, including caller IDs, extensions, and device usage.
Comprehensive Call History Search: Access detailed records of all calls made and received through Microsoft Teams Phone, facilitating in-depth analysis and troubleshooting.
Customizable Dashboards and Widgets: Utilize a user-friendly drag-and-drop interface to create tailored dashboards, allowing visualization of key metrics that align with organizational goals.
Unlimited Data Retention: Store call detail records indefinitely, ensuring compliance with industry regulations and enabling long-term trend analysis.
Automated Reporting: Schedule reports to be sent automatically via email or chatbot in various formats (PDF, XLSX, CSV, and HTML), delivering timely information without manual intervention.
Role-Based Access: Implement permissions-based restrictions to ensure only authorized personnel can access specific data, enhancing security and compliance.
Flexible Deployment Options: Choose between Variphy Cloud or on-premises deployments to align with your organization's infrastructure and security preferences.

By leveraging Variphy's solution, organizations can optimize their Microsoft Teams Phone environment, allocate resources strategically, and maintain compliance with data retention policies.

Variphy’s Supported Platforms

For more information on pricing and subscription options, please contact our sales team to schedule a demo or to begin your fully functional POC.

Variphy Reporting and Analytics for Microsoft Teams Phone

Видавець: Variphy, Inc.