DMAIC
yayıncı: Torque Management Ltd
Microsoft-native DMAIC platform for governed process improvement and improved project success
The DMAIC App is a Microsoft-native platform that turns process improvement into a controlled, scalable system across the enterprise. Built on Microsoft Power Platform and delivered securely within your own tenant, it standardises how improvement projects are defined, governed, and measured - so improvement effort consistently translates into improved project success and measurable business outcomes.
Why most improvement programmes underperform
McKinsey reports that 70% of digital transformation initiatives fail to meet their objectives, and Gartner finds only 48% meet or exceed targets. Globally, failed transformation costs an estimated $2.3 trillion a year - and in most cases, the cause is execution, not vision.
The same pattern applies to Lean Six Sigma and process improvement. Organisations have invested in training and methodology, but projects run in fragmented tools with limited governance and weak portfolio visibility. The Brinkerhoff Evaluation Institute estimates only around 40% of training translates into sustained on-the-job application.
The DMAIC App closes that gap by providing a single, governed environment for the full DMAIC lifecycle — Define, Measure, Analyse, Improve, Control - aligned to ISO 13053, the international standard for DMAIC methodology.
Real-world results
A European manufacturer used DMAIC to implement a single operations management system across 650 locations in 8 countries, harmonising policies, processes, and measures. Outcomes included a centralised ERP, faster integration of acquisitions, lower costs through process reuse, and stronger benchmarking across the group.
A wealth management company used DMAIC to standardise and digitise seven customer onboarding processes, achieving 9 days saved per employee per year, a 61% reduction in onboarding time, and a 76% increase in Net Promoter Score.
Project Governance
- Standardised phases, deliverables, and stage gates aligned to ISO 13053
- Automated phase-gate reviews giving sponsors full visibility of progression
- Defined roles reinforcing accountability across managers, sponsors, and teams
- Explicit linkage between projects and strategic business goals
- Enterprise-wide consistency across business units, sites, and regions
Team Collaboration
- Role assignment and shared inputs across the project team
- Centralised documentation, deliverables, and supporting evidence
- Inline commentary at every step for stakeholder review
- Integrated URL library linking data sources to the relevant DMAIC step
Data Visualisation and Insights
- Project and portfolio data stored natively in Microsoft Dataverse, available to existing reporting tools
- Pre-built Power BI dashboards for project teams, programme managers, and senior stakeholders
- Real-time visibility of project status, deliverables, and outcomes across the portfolio
- Custom reporting using your existing data governance and access controls
Typical implementation scenarios
- Enterprise transformation, including post-merger integration and operating model harmonisation
- Operational excellence and continuous improvement in manufacturing, financial services, healthcare, and the public sector
- Lean Six Sigma deployments at scale across multiple sites or business units
Who it's for
- Operational excellence and continuous improvement leaders
- Programme and project managers running improvement portfolios
- Lean Six Sigma practitioners and process improvement professionals
- Quality, compliance, and business transformation leaders
Why DMAIC App
- Built for the methodology, not adapted to it. Phase gates, deliverables, and role-based workflows are embedded - not configured from a generic project management template.
- Tenant-native by design. The application runs entirely within your Microsoft tenant. Your data stays in your Dataverse environment - no external hosting, no parallel infrastructure.
- Microsoft-native integration. Power Platform, Dataverse, Power BI, and Microsoft 365 work together out of the box.
- MACC-aligned procurement. Transactable SaaS offer on Microsoft Marketplace; purchases count toward Microsoft Azure Consumption Commitments.
- Three plans - Foundation, Professional, and Enterprise. Supporting pilot through enterprise-wide rollouts; available as private Marketplace offers for tailored scope, pricing, and contract terms. The Professional and Enterprise plans include the DMAIC Course.
