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A comprehensive platform for managing meetings with intelligent scheduling, performance & AI tools.
Description
&money EngageMe Platform is a configurable end-to-end solution that digitalizes and optimizes the entire meeting process within banking, insurance, and pension sectors — directly inside your existing CRM system.
The platform has 4 main services where all services are integrated to the customers CRM system:
- Schedule – Advanced scheduling engine for customers, advisors, and partners, maximizing availability for valuable customers, while ensuring the most effective use of advisor resources and competencies.
- Prepare – Automated pre-meeting process combining AI-driven preparation, customer qualification, and seamless document collection and verification to ensure every meeting starts fully informed and compliant
- Assist – An AI-powered live assistant that supports advisors in real time during customer meetings — ensuring meeting goals are achieved, relevant products are presented, and sales opportunities are identified. After each meeting, MeetMe delivers personal feedback, enabling continuous advisor development and measurable performance improvement.
- Act – Automates creation of leads, cases, and opportunities, and ensures consistent follow-up actions. Summaries and customer focused messages are generated instantly after each meeting.
All modules are no-code configurable via the platform’s Management UI.
Benefits
For Employees
- A modern, integrated and intuitive CRM experience that reduces administrative effort across the entire meeting lifecycle.
- Seamless synchronization between Outlook and CRM systems.
- Real-time AI insights and post-meeting feedback drive measurable improvement in advisory quality and sales performance.
For Customers
- Digital, frictionless and personalized meeting experiences.
- Meetings tailored to their specific needs, with clear summaries and actionable next steps delivered automatically.
- Greater understanding of financial options and transparency in advisory outcomes.
Needs and Pains Addressed
Needs
- Intuitive, time-saving meeting process integrated with CRM
- Consistent synchronization across Outlook and CRM
- Structured, measurable and compliant advisory flow
Pains Solved
- Time-consuming, fragmented meeting preparation and follow-up
- Generic, inside-out customer presentations that fail to engage
- Delayed or missing post-meeting summaries and next steps
- Reactive instead of proactive advisory approach
สรุปย่อ
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