Solvares VISITOUR – Field Service Scheduling & Route Optimization

Solvares Field Service (formerly FLS - Fast Lean Smart) is a leading developer of AI-enhanced real-time scheduling and dynamic route planning for field service. Target markets for our solutions include North America, UK and Europe, Australasia.

Resource Scheduling Optimization (RSO) provided with Microsoft Field Service is excellent for some environments but Visitour offers enhanced performance when required, for example with high volumes of jobs and field resources, dynamic in-day response, and/or complex requirements.

Solution integration was designed in partnership with Microsoft field service product management team and operates seamlessly without the need for middleware. Our solutions are marketed in conjunction with Microsoft sellers and partners.

Solvares customers range from 50 to 1000s of operatives with the resulting digital transformation achieving improved technician productivity, faster job completion rates, and significant reduction in planning team effort.

Visitour scheduling, powered by its unique PowerOpt algorithm, offers the most accurate cost-optimised field appointment and route planning using predictive traffic-based driving speeds. Travel time is reduced, first-time fix and overall job completion rates are increased through better skills and timing alignment.

The solution is intuitive for planning teams to understand results with confidence and end customers can be guided to the lowest cost appointments based on real-time global optimisation. No-access events are reduced through smarter appointment choices, reminders, and an arrival tracker for customers. Continuous in-day optimisation ensures maximum utilisation whilst improving on-time service delivery.

Visitour frequently replaces IFS, Oracle and ClickSoftware scheduling solutions.