Always On by Kyndryl is a specialized consultancy and managed services program designed to modernize mission-critical workloads while ensuring zero downtime and unmatched reliability.

Everything breaks. We plan on it.

Always On is a holistic cloud reliability approach that starts at the infrastructure, extends through data and application design, and embeds reliability into people and culture. Built on proven methods refined over 25 years, Always On has limited downtime to just seven minutes for services under Kyndryl management, requiring a fundamental shift in how reliability and resiliency are designed and operated end to end.

Customer Challenges

As mission-critical workloads move to the cloud, organizations must also modernize how they meet demanding nonfunctional requirements such as reliability, scalability, and observability. Common challenges include:

Lack of trust in public cloud platforms for mission-critical workloads
Overreliance on lift-and-shift approaches that do not improve resiliency
Limited transparency into cloud outage root causes and impact
Outages driven by application complexity rather than infrastructure failure
Highly distributed systems with hundreds of interdependencies
Operational teams lacking end-to-end visibility into application behavior
Architectures designed without continuous testing and validation

Solution Overview

Kyndryl enables customers to modernize mission-critical workloads on Microsoft Azure by designing and implementing cloud-native architectures that maximize resiliency, scalability, and observability. The Always On approach supports customers from migration planning through optimization, enabling adoption of Azure capabilities while maintaining operational excellence.

Always On Rapid Assessment Consultation

This six to eight week engagement includes:

Informative workshops
Always On discovery and assessment sessions
Co-created recommendations and target architectures
Always On summary and operational playbook

Key Benefits

Near-zero downtime: Architect and operate workloads to withstand both planned and unplanned failures
Improved customer experience: Ensure continuous access to critical business services
Revenue protection: Reduce financial impact caused by outages and service disruptions
Lower operational risk: Strengthen resilience against cyber events, system failures, and dependencies
Cloud confidence: Build trust in Azure for mission-critical workloads through proven reliability patterns

Customer Business Outcomes

By co-creating and implementing failure-resistant architectures, organizations can achieve zero downtime across both planned and unplanned outages.

Customer satisfaction: Always-available services increase trust, loyalty, and engagement
Revenue generation: Continuous availability protects sales and brand reputation
Risk management: Reduced exposure to operational, security, and availability risks

Deliverables

End-to-end next-generation architecture aligned to Always On principles
Infrastructure recommendations for multi-hybrid Always On architectures
Application and data pattern guidance for reliability and resiliency
Automation, orchestration, observability, and operational capability recommendations

Solution Brief
eBook Report

Terms, conditions, duration, and pricing are custom to each engagement. Please contact us to discuss a solution that meets your business needs. Offer availability may be limited in some countries.

Kyndryl and Microsoft: Our Partnership

Always On Application Consulting

Kyndryl Inc.

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