Retail Explorer

Retail Explorer by Celebal Technologies is an end-to-end enterprise solution built to resolve pressing challenges in retail, including lack of supply chain visibility, high inventory costs, inconsistent pricing, customer loyalty gaps, and low sales productivity. It combines persona-specific large language models (LLMs) with GenAI-powered retail analytics, giving stakeholders instant access to product information, policies, SOPs, marketing materials, and compliance documents, while delivering actionable insights for pricing, promotions, inventory, and merchandising strategies. By integrating data from SAP, Warehouse Management Systems, Pricing & Promotion Platforms, CRM, POS, distributor and retailer records, e-commerce platforms, and unstructured repositories, the solution builds a single source of truth supported by 10 interactive dashboards, 70 KPIs, and over 1,000 enterprise documents.

At its core, the solution offers two components: Retail Explorer Playbook, an Azure OpenAI-powered chatbot accessible via web, MS Teams, and mobile for instant knowledge retrieval; and Retail Explorer Analytics, powered by Microsoft Fabric, Power BI, and Copilot, providing pre-configured dashboards and KPIs for fast, contextual decision-making. Together, they empower personas across the enterprise.

Persona Benefits and Value Creation:

- Supply Chain Manager: Supplier performance visibility, operational efficiency

- Inventory Manager: Lower holding costs, improved stock visibility

- Regional Store Manager: Better merchandising strategies, improved store operations

- Marketing Manager: Targeted campaigns, optimized channel spending

- E-commerce Manager: Improved product listings, quicker response to trends

- Demand Planner: Accurate forecasting, proactive planning

- Product Manager: Strategic pricing optimization, stronger product portfolio

Business Impacts:

- 15 to 25 % Increase in sales per square foot

- 10 to 15 % Reduction in customer churn

- 10 to 20 % Reduction in overstock, stockouts & dead stock

Turn data into decisions with AI-powered Retail Explorer—try now.