https://catalogartifact.azureedge.net/publicartifacts/webcom.kmits0003-8ce0a719-b158-4c45-a4d3-9d30fe7ee760/5f392538-601c-4227-b95b-a9ade1ef1b41_216.png

Tickets

de Konica Minolta IT Solutions Czech s.r.o.

A Single central APP for submitting incidents, requests, suggestions and questions.

Tickets is a simple, user-friendly canvas application that enables internal users to create, track, and manage support cases. It serves as a frontend to follow-up systems such as Dynamics 365 Customer Service or Service Desk, allowing users to monitor case status, add activities, edit request details, and attach files.


Key benefits

  • A single central app for submitting incidents, requests, suggestions, and questions.

  • Instant access to the application directly through Microsoft Teams in the relevant team.

  • The application allows internal users to submit cases and track their progress.

  • Serves as a user-friendly frontend for follow-up systems providing support, such as Dynamics 365 Customer Service or Service Desk.


A Microsoft Power Apps license (Per App or Per User) is required to use this application as a admin.

Dintr-o privire

https://catalogartifact.azureedge.net/publicartifacts/webcom.kmits0003-8ce0a719-b158-4c45-a4d3-9d30fe7ee760/7bdb5f9e-bf38-45af-9f8d-22ce4b61553c_1R.png
https://catalogartifact.azureedge.net/publicartifacts/webcom.kmits0003-8ce0a719-b158-4c45-a4d3-9d30fe7ee760/dd9c32fc-6889-446b-aab9-bada56f18ad1_2R.png
https://catalogartifact.azureedge.net/publicartifacts/webcom.kmits0003-8ce0a719-b158-4c45-a4d3-9d30fe7ee760/330a34d7-808a-40d5-89c5-0df256c84502_3R.png
https://catalogartifact.azureedge.net/publicartifacts/webcom.kmits0003-8ce0a719-b158-4c45-a4d3-9d30fe7ee760/5ee7036a-6c96-49cd-bd5c-e0e4b335cd3c_4R.png