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Cloud Direct CSP Plus

de Cloud Direct

Cloud Direct CSP+ is differentiated by being a tiered Azure resale and support service that combines transparent pricing, technical expertise, and the Provide™ portal.

Cloud Direct CSP+ Managed Service is a tiered Azure resale and support offering that combines transparent pricing, technical expertise, and the Provide™ portal. Designed for organisations of different sizes and maturity, CSP+ provides a scalable way to buy Azure at competitive rates while gaining value-added managed services, governance tools, and access to experts.

Tiers

  • Essentials - This service is for businesses that require a cost-effective model, support, and the ability to escalate Azure platform issues when needed.
  • Enhanced - This service is for businesses that are seeking 24x7 support, regular optimisation reviews by cloud experts, and a dedicated Account Manager to understand business needs.
  • Enterprise This is for businesses seeking advanced technical capability to supplement internal resources, enhanced support for rapid issue resolution, and access to Cloud Architects for advice on platform growth and new feature adoption.

Benefits CSP+ tiered System

  • The key benefits of the managed service tiered approach vary, and the following are included in all tiers:
  • Transparent Cost+ pricing Choose a service level that matches your budget and support needs and avoid paying for unnecessary services.
  • Provide™ Portal Gain access to a centralised platform for managing your Azure resources, monitoring costs and optimising your operations.
  • Onboarding Health Check An initial review to ensure your Azure environment is optimised from the outset.
  • Optimisation Reports Regular reports to help maintain cost, performance and security posture of your Azure environment
  • Service Support Tiers From standard business hours to enhanced 24x7 managed service support for platform issues.
  • Expert Support Enterprise tier provides direct access to Expert Engineers for rapid expert problem solving and increased engineer and environment intimacy.
  • Strategic Advisory Tier provides ongoing architectural guidance for new features and platform enhancements.

*Each CSP+ managed service tier includes different features depending on selection. Pricing is based on a shared and transparent Cost+ model, providing clarity and flexibility.

Dintr-o privire

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