Infosys REFORM Modern CX for Banking

The Infosys Modern CX solution for Banking, built on REF-OR-M framework, is a preconfigured, end-to-end reference solution, tailored to suit customer experience practices for the Banking sector. Our solution comprises of end-to-end CX process flows for Banking, across Sales, Marketing, Service, Omni Channel and Insights and proven best practices in the banking business, brought together in a unique solution concept to achieve greater business value with Microsoft Business Applications. This is a solution offering that caters to the core needs of CFOs, CMOs, Sales Teams, CIO’s and Digital Teams.