Identity Recovery

Identity Recovery is Quest’s SaaS-based identity backup, recovery, and disaster recovery solution for Microsoft Entra ID and Microsoft 365, designed to help organizations rapidly recover from accidental deletion, malicious changes, ransomware incidents, and large-scale identity outages.

As organizations increasingly rely on Entra ID and Microsoft 365 for authentication and access, identity disruptions can create immediate operational, security, and business continuity risks. Native Microsoft recovery tools provide limited restore capabilities and cannot fully protect cloud-only users, attributes, group memberships, application assignments, and identity relationships. Identity Recovery closes this gap with secure, enterprise-grade SaaS protection built specifically for cloud identity resilience. The solution combines Quest’s proven Entra ID backup and granular recovery capabilities with always-available SaaS disaster recovery protection to strengthen cyber resilience across modern identity environments.

With Identity Recovery, organizations can:

• Securely back up Entra ID and Microsoft 365 users, groups, memberships, applications, and attributes
• Restore deleted or modified identity objects at bulk, object, or attribute level
• Run difference reports to compare live Entra ID environments against backups and pinpoint exact changes
• Recover cloud-only attributes not protected by native Microsoft tools
• Restore multiple users, groups, and memberships simultaneously without PowerShell scripting
• Reconnect hard-deleted Microsoft 365 mailboxes with no email data loss
• Protect critical identity data with secure, immutable cloud-based backups
• Recover rapidly from ransomware attacks, large-scale identity outages, and catastrophic disruptions with always-available SaaS disaster recovery protection

Identity Recovery is ideal for:

• IT administrators managing Entra ID and Microsoft 365 environments
• Security teams responding to identity-based attacks, ransomware incidents, and outage events
• Identity and access management teams requiring fast, precise rollback of identity changes
• Enterprises seeking auditable, compliant SaaS recovery and disaster recovery workflows

Customer challenges solved:

• Prevents downtime caused by accidental deletions, malicious changes, ransomware, or identity outages
• Eliminates reliance on limited recycle-bin and native rollback tools
• Reduces manual recovery errors and administrative overhead
• Accelerates recovery from hours or days to minutes
• Improves cyber resilience with secure, cloud-based disaster recovery protection for business continuity

Available as a secure SaaS solution hosted in Microsoft Azure, Identity Recovery delivers scalable protection across multiple Azure regions including Canada, United States, United Kingdom, North Europe, and Australia