NTT DATA AI Agent 365

AI factory methodology

NTT DATA provides a comprehensive, full-stack approach to designing, building, and managing intelligent agent ecosystems. This includes end-to-end advisory services,

development and integration of AI agents, observability and lifecycle management of agent estates, and seamless omnichannel connectivity across customer and enterprise touchpoints.

Comprehensive lifecycle services

We support both client-built and our own agents across the entire lifecycle, from strategic advisory to operations.

Industry-specific solutions

By combining our technology expertise with deep industry knowledge, we design and deliver tailored use cases that address the unique challenges and opportunities of various industries. NTT DATA develops verticalized solutions tailored to the unique needs of different industries — from IT Service Management (ITSM) and marketing to sales and customer experience.

By leveraging deep industry expertise, NTT DATA ensures that each AI solution delivers measurable value, accelerates transformation, and enhances operational efficiency.

Voice expertise

With deep voice expertise and robust infrastructure, we can deliver conversational AI agents and omnichannel experiences, with seamless integration into Azure environments.