CleverCollect
firmy Itineris NV
Personalize your customer payment journey using our Machine Learning algorithms
CleverCollect uses AI to move from a one-size-fits-all (e-)bill enrollment, communication, and dunning strategy to a more effective, personalized approach to customer payment journeys.
With CleverCollect, you can target a specific group of delinquent customers with messaging varying in tone, timing, and channel according to individual responsiveness and payment history. We add smart QR codes to your bills for faster e-bill and autopay enrollment.
As a result, utilities see a noticeable (ten percent or more) decrease in unpaid bills. The benefits include important cost savings and efficiency gains from reduced DSO, fewer customer interactions with CSRs, and a reduced need for payment reminders.
Our solution integrates with any existing billing system.
Key features:
- Get personalized recommendations for best dunning strategy.
- Reduce your DSO
- Get the optimal communication channel per customer.
For more questions please contact us.
This application is only available in English.