- EU (EMEA) Version - Specifically designed for organizations that require their data to remain within the European Union to ensure compliance with GDPR, this version also benefits organizations in the Europe, Middle East, and Africa (EMEA) region by providing faster performance. -

Looking for other regions? Check the store for Global (US) and APAC (AUS) versions.

Ticketing As A Service is a Microsoft Teams Ticketing System built to simplify the submission, tracking, and management of Incidents and Service Requests.
Whether it’s requests from external customers (customer care) or internal departments—such as IT support (help desk / service desk), HR employee requests, or legal and marketing needs - it efficiently handles them all within the familiar Microsoft Teams interface.

AVAILABLE IN 15+ LANGUAGES:

SIMPLIFY SERVICE REQUESTS IN MICROSOFT TEAMS:

Create tickets in 2 clicks

Track requests until resolution

Keep communication organized

Get real-time status updates

PERFECT FOR EVERY DEPARTMENT:

✓ Customer Care: Manage customer enquiries

✓ IT: Track technical issues & equipment requests

✓ HR: Manage leave requests & benefits inquiries

✓ Legal: Handle contract reviews & compliance requests

✓ Marketing: Coordinate design & content requests

WHY TEAMS LOVE US:

1. Native Teams Experience

Instant chat notifications

Familiar interface

No extra login needed

2. Smart Request Management

Automated ticket routing

Priority tracking

Confidential tickets

Email integration

3. Adjust to your processes

Custom workflow

Custom ticket Form

Custom alerts & notifications

Start your Free Trial by clicking [Get it now] on the upper right.

ENTERPRISES-READY:

→ Microsoft 365 Certified

→ Native Microsoft Teams integration

→ Microsoft 365 Security & Compliance

→ Unlimited users & instances

→ Comprehensive Power BI Dashboards

GET STARTED IN MINUTES:

Instant setup with Microsoft SSO

Mobile, Web & Desktop ready

Free support included

This app includes a 30-day free trial with full feature access. After the trial, you can continue using the app for free with limited features, or subscribe to unlock advanced capabilities

Start your Free Trial by clicking [Get it now] on the upper right.

Questions? We're here to help!

[Contact Support] | [Visit Website]

Used by teams of all sizes: From startups to enterprises

Microsoft 365 Certified | Data Security Compliant

Ticketing as a Service for EU

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