https://catalogartifact.azureedge.net/publicartifacts/mscrm.ed83c10a-0815-4c14-b516-b88c7e68d46f-14021ccf-2faf-423b-8622-494873f6aa8d/image4_ccailogo.png
Microsoft Contact Center AI - CRM
izdevējs Microsoft Dynamics 365
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Provides Microsoft Contact Center AI capabilities . All CRM orgs will be provisioned on create.
This offer enables eligible Dataverse/CRM environments to be onboarded to Microsoft Copilot for Contact Center (CCAI) as part of environment provisioning. The installed solutions prepare the environment for Contact Center AI scenarios and allow organizations to connect third-party contact center platforms and Microsoft Copilot Studio conversational agents through a unified AI-powered contact center experience. Customers can begin configuring AI agents and integrations while maintaining a path toward broader Microsoft Contact Center capabilities.
Īsumā
https://catalogartifact.azureedge.net/publicartifacts/mscrm.ed83c10a-0815-4c14-b516-b88c7e68d46f-14021ccf-2faf-423b-8622-494873f6aa8d/image2_ccailandingpage.png