AI-Powered User's Guide

The AI-powered User’s Guide Accelerator, built on Microsoft Copilot Studio and integrated into Microsoft Teams, provides adaptable, step-by-step guidance across any topic or workflow — enriching and accelerating user onboarding experiences, making it scenario agnostic by design. By leveraging advanced AI models, the solution empowers managers and subject matter experts to create interactive, natural language instructions drawing from diverse knowledge bases, stored in a centralized repository. The solution is suitable for any topic or workflow, making it a versatile solution across several use cases.

During user engagements, the accelerator dynamically builds and executes predefined procedures from these guides, addressing user questions as they arise in real time. This approach supports onboarding, training, process execution, and continuous learning reducing ramp up time, minimizing productivity dips, and ensuring precise, context specific guidance.

By delivering streamlined and engaging guidance experience within the familiar Microsoft Teams workspace, the solution enhances overall satisfaction for employees and end users. It empowers organizations to simplify complex processes, centralize knowledge, and accelerate skills development — making onboarding, process support, and ongoing knowledge transfer equally seamless and scalable.