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Tickets
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Tickets

pateikė Konica Minolta IT Solutions Czech s.r.o.

Help desk and ticketing for Microsoft Teams, requests, suggestions and questions.

Tickets is a simple, user-friendly canvas application that enables internal users to create, track, and manage support cases. It serves as a frontend to follow-up systems such as Dynamics 365 Customer Service or Service Desk, allowing users to monitor case status, add activities, edit request details, and attach files.


Key benefits

  • A single central app for submitting incidents, requests, suggestions, and questions.

  • Instant access to the application directly through Microsoft Teams in the relevant team.

  • The application allows internal users to submit cases and track their progress.

  • Serves as a user-friendly frontend for follow-up systems providing support, such as Dynamics 365 Customer Service or Service Desk.


A Microsoft Power Apps license (Per App or Per User) is required to use this application as a admin.

Trumpa apžvalga

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