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FlashGrid Gold 24x7 support add-on plan

FlashGrid Inc.

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The add-on support plan can be purchased to receive additional support services for FlashGrid products.

Subscribers of the Gold 24x7 Plan receive the following additional services:

  • On-demand online collaboration on customer's request by phone or using a screen sharing service.
  • Lead support engineer assigned to the account.
  • Quarterly review of diagnostic and performance data.
  • Proactive handling of early issue identification and resolution.

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