https://catalogartifact.azureedge.net/publicartifacts/blitzzinc1764667152063.blitzz_dynamics_365-0f5e725f-9a06-49b2-8acf-7deeaffbee39/d4e8be56-2aae-4ae6-92d7-9eceb0a6d5f2_resized_280x280.png

Blitzz Visual Remote Assistance for Microsoft Dynamics 365

Blitzz Inc에 의해

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Live video support & remote inspections in Dynamics 365. No app download required.

Blitzz Visual Remote Assistance integrates seamlessly with Microsoft Dynamics 365, enabling organizations to deliver live video support, conduct remote inspections, and resolve field service issues faster through real-time visual collaboration — all without leaving Dynamics 365.

Agents, field service technicians, and remote inspectors can connect instantly with customers through secure, browser-based video calls — no installation or app download required on the customer's end. Simply send an invite via SMS, email, or WhatsApp and start a live video session in seconds.

Blitzz accelerates service, inspection, and compliance workflows across field service, insurance, manufacturing, and healthcare industries — reducing costly onsite visits, improving first-call resolution rates, and increasing documentation accuracy with time-stamped images and GPS-tagged evidence.

Customer Support & Remote Troubleshooting Use Cases

  • Contact Center Visual Support & Remote Assistance
  • Remote Equipment Troubleshooting
  • Remote Expert Guidance for Field Technicians
  • Video-Powered Sales & Pre-Sales Demos
  • Automotive Remote Diagnostics & Troubleshooting
  • Manufacturing Floor Remote Support
  • Remote Inspection & Compliance Use Cases
  • Quality Inspection
  • Home Appraisal
  • Quality Control
  • Insurance, Warranty & Claims
  • Heavy Machinery Inspections
  • Supplier Compliance Audits
  • Transportation Inspection
  • Environmental Compliance
  • Key Features & Capabilities
  • Zero-Download, Browser-Based Video — No Guest Login Required
  • Launch Sessions via SMS, Email, or WhatsApp — No App Needed
  • 1:1 and Group Video Calls with Session Recording
  • High-resolution Image Capture from Live Video
  • Time-Stamped Images with GPS Location Tagging
  • Augmented Reality (AR) Annotations & Image Markups
  • Live Pointer, Remote Zoom & Real-Time Annotation
  • Optical Character Recognition (OCR) for Automated Data Capture
  • Screen Sharing from Mobile and Desktop Devices
  • Post-Call Surveys & Call Disposition Tracking
  • Bandwidth-Optimized Video for Low-Connectivity Environments

한눈에 보기

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https://catalogartifact.azureedge.net/publicartifacts/blitzzinc1764667152063.blitzz_dynamics_365-0f5e725f-9a06-49b2-8acf-7deeaffbee39/5a6d8a37-5f17-4302-9513-34245dcc5fe0_resized_1280x720_11.png
https://catalogartifact.azureedge.net/publicartifacts/blitzzinc1764667152063.blitzz_dynamics_365-0f5e725f-9a06-49b2-8acf-7deeaffbee39/3afded0c-fc94-4bd1-8973-0707a497b020_resized_1280x720_111.png