Virtual Front Desk SMS

This Virtual Front Desk bot, called “Virtual Front Desk SMS,” sends real-time SMS notifications in Microsoft Teams when a visitor presses your button on a Virtual Front Desk station. The application Virtual Front Desk transforms tablets into interactive reception kiosks.

Main Features:

Receive real-time text notifications in Microsoft Teams when a visitor presses your button on a Virtual Front Desk station.

Stay informed about visitor arrivals without needing a dedicated phone line, Calling Plan, or Teams Phone license.

Works alongside Virtual Front Desk video calling, visitor pre-registration, and live monitoring features available on the web dashboard.

Target Audience:

This app is designed for anyone using Microsoft Teams who wants to receive instant visitor notifications directly in their Teams chat.

Account Dependency:

A Virtual Front Desk account is required to use this app. Your Teams administrator must install the app and your Virtual Front Desk administrator must enable Microsoft Teams notifications for your user profile.

Way Forward for New Users:

If you do not yet have a Virtual Front Desk account, visit https://virtualfrontdesk.com to sign up or contact the team at support@virtualfrontdesk.com for assistance. For help documentation and setup guides, visit https://virtualfrontdesk.productfruits.help/en.

Limitations:

This app is a notification-only bot. It does not support replies or interactive commands within Microsoft Teams.

Notifications are limited to visitor arrival alerts triggered by Virtual Front Desk station buttons.

Video calling functionality is handled separately through the Virtual Front Desk dashboard or Microsoft Teams direct calls and is not part of this bot.

Supported Languages: English.

This app does not include AI-powered functionality.

For support, contact support@virtualfrontdesk.com or visit https://virtualfrontdesk.productfruits.help/en