Mercuri SMS & WhatsApp

Secure SMS & WhatsApp Messaging with Advanced Data Protection

SMS and WhatsApp have become indispensable tools for customer communication, but businesses risk losing valuable context, opportunities, and control when conversations happen on personal channels. Mercuri ensures every message via SMS and WhatsApp is tracked, transparent, and secure, empowering organizations to retain customer relationships, drive sales, and unlock valuable insights.

1. Automatic Contact Syncing with Data Security

Mercuri integrates with your Microsoft ecosystem, automatically syncing contacts from Microsoft Teams. Built with data security in mind, the app respects your organization’s DLP policies, ensuring contact information and communication remain protected and compliant.

2. Shared Inbox with Secure Messaging

Manage all your SMS and WhatsApp messages in an Inbox directly within Microsoft Teams:

Know exactly what files are uploaded, sent to multiple parties, and by whom to maintain control over enterprise information.

Track timestamps, file access history, and recipients to ensure transparency and accountability across all communication channels.

Detect unauthorized file sharing early and take proactive steps to secure sensitive enterprise data.

This reduces risks while enabling quick responses to customer queries, support tickets, or internal collaboration.

3. Run SMS & WhatsApp Broadcast Messages with DLP Controls

Send secure and compliant marketing messages through SMS and WhatsApp directly from Microsoft Teams. Mercuri integrates DLP measures to ensure no sensitive customer or business data is shared unintentionally, aligning your campaigns with privacy regulations and security policies.

Use this to share promotions, updates, or business-critical news with confidence, maintaining both reach and compliance.

4. Add Team Members Securely to Conversations

Collaboration is key, but so is data protection. Mercuri allows you to securely add team members to ongoing SMS or WhatsApp conversations. This minimizes risks of data leaks while enabling:

Cross-team collaboration on customer inquiries.

Streamlined problem resolution without compromising sensitive data.

Why Choose Mercuri SMS & WhatsApp for Microsoft Teams?

Built for Compliance: Mercuri ensures all messaging complies with your Data Loss Prevention (DLP) policies.

Enhanced Data Security: Protect sensitive information while maintaining seamless communication.

Streamlined Workflow: Manage SMS and WhatsApp messaging without leaving your Microsoft tools.

Improved Team Collaboration: Share conversations securely with team members.

Customer-Centric: Stay connected and responsive to customers while safeguarding their data.

Mercuri SMS & WhatsApp empower organizations to communicate efficiently while protecting sensitive information and complying with data security standards—helping your team succeed in today’s fast-paced, security-conscious world.

In order to use this app, you need to have an active Mercuri SMS & WhatsApp account, please contact our support team for more details.

For assistance or inquiries, contact us at karthik@mercuri.cx or visit https://www.mercuri.cx/contact-us

Learn more at: https://www.mercuri.cx/microsoft-teams