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HOMER.center

Digital Storm GmbH에 의해

(1 등급)

Customers can create tickets for their IT service providers directly in the bot.

With the HOMER.center bot, users can interact directly with the support team of their IT service provider (if they use HOMER.center as their IT service provider system).

Users of Microsoft Teams benefit from the possibility to open support tickets via Teams - in addition to Outlook, telephone or the HOMER.center portal. The range of functions includes in particular

- Opening a support ticket

- Adding additional information to existing tickets

- Receiving feedback from the support team in the Teams chat

Note: The answers are processed by the (human) support team. The support itself is therefore not carried out by a bot/machine, the bot enables efficient communication with the support team.

Questions? Contact

앱 기능

이 앱을 사용하면
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  • 이 앱은 전화번호, 주소 또는 URL과 같은 활성 메시지의 개인 정보에 액세스할 수 있습니다. 사서함의 다른 항목은 읽거나 수정할 수 없습니다. 개인 정보가 어떻게 관리되고 처리되는지에 대한 자세한 내용은 개발자의 개인정보처리방침을 확인하세요.

한눈에 보기

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