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Zendesk Support for Outlook

Zendesk Inc에 의해

(6722 등급)

Create and escalate seamlessly any email to a ticket in Zendesk Support

There are times when an email meant to be for support was sent to you or you would need to take an email conversation and create a support ticket out of it to handle your customer’s concern more efficiently and also collaborate with support team members. Zendesk Support for Outlook integration let you do this seamlessly by enabling you to copy any existing email including its attachments and create a ticket in Zendesk Support.

With just a few clicks you can create a new ticket in Zendesk from any email. Have control over the ticket by setting its status, type and priority to get the right attention needed from your support agents.

You will be prompted to log-in or create a Zendesk account during the initial use of the add-in.

앱 기능

이 앱을 사용하면
  • 인터넷을 통해 데이터를 보낼 수 있음
  • 이 앱은 사서함에 있는 모든 항목의 콘텐츠를 읽거나 수정하고 새 항목을 만들 수 있습니다. 이 앱은 모든 메시지 또는 일정 항목의 본문, 제목, 보낸 사람, 받는 사람 또는 첨부 파일과 같은 개인 정보에 액세스할 수 있습니다. 이 앱은 이 데이터를 타사 서비스에 보낼 수도 있습니다.

한눈에 보기

https://store-images.s-microsoft.com/image/apps.7695.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.62a6583f-6437-4e13-994a-b5fa196f9570.png
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https://store-images.s-microsoft.com/image/apps.7695.fa3b844e-a60d-4a08-9e9a-001a7af6f119.8595dab3-bea0-4b2a-88a5-99fdc5f5f1b9.62a6583f-6437-4e13-994a-b5fa196f9570.png
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