Technosoft Yana | Automotive Dealer Management System for Dynamics 365

Overview

Technosoft Yana is a cloud-based Automotive Dealer Management System (DMS) built on Microsoft Dynamics 365 and Microsoft Power Platform, designed to support franchise dealers, distributor networks, direct-to-consumer (D2C), and agency distribution models.

Yana enables automotive OEMs, distributors, and retailers to manage vehicle sales (online and offline), aftersales service, parts, finance, and customer engagement within a single, unified platform. With built-in support for e-commerce vehicle sales, Yana empowers automotive businesses to deliver seamless digital and physical buying experiences while maintaining full control of data in their Microsoft tenant.

Key Capabilities

End-to-End Automotive Operations

New and used vehicle purchase and sales (online and showroom) management
Aftersales service and workshop operations
Spare parts inventory and sales
Financial and accounting

Automotive E-Commerce & Digital Retail

Online vehicle sales and reservation workflows
Support for direct-to-consumer and agency sales models
Centralized pricing, offers, and order orchestration
Integration-ready for payment, financing, and delivery processes

Omnichannel Customer Engagement

Seamless customer journeys across web, mobile, showroom, and service center
Unified customer profile across digital and physical touchpoints
Integrated CRM and customer data management

AI-Driven Insights and Automation

Generative AI for service recommendations and operational insights
Workflow automation using Power Automate
Data-driven decision support and predictive analytics

Built for Global & Local Markets

Multi-language and multi-currency support
Configurable localization for tax, regulations, and business practices
Rapid deployment using standardized implementation templates

Data Ownership & Security

Deployed in your own Microsoft tenant
Full control over data and security
Aligned with global data privacy standards such as GDPR

EV and Sustainability Support

Electric vehicle (EV) sales and service workflows
Charging ecosystem integration readiness

Why Choose Technosoft Yana

Built on Microsoft Dynamics 365

Yana leverages the Microsoft cloud ecosystem, including Dynamics 365, Power Platform, and Azure, delivering enterprise-grade security, scalability, and continuous innovation.

Supports Multiple Automotive Business Models

Designed to support franchise dealer networks, agency models, and direct-to-consumer (D2C) automotive retail, all on a single platform.

Scalable for Any Dealer Network

Supports single dealerships, multi-brand dealer groups, OEM-led retail models, and regional or global automotive operations.

Future-Ready Architecture

Extensible design supports AI, automation, integrations, and evolving automotive retail strategies, including online-first vehicle sales.

Business Benefits

Enable online and offline vehicle sales with a unified DMS platform
Improve operational efficiency with integrated automotive processes
Enhance customer experience through personalized omnichannel journeys
Increase revenue with analytics-driven insights and automation
Reduce IT complexity with a secure, cloud-native automotive solution
Maintain regulatory compliance across multiple markets and models

Ideal For

Automotive OEMs and distributors
Franchise dealer networks and dealer groups
Agency sales model implementations
Direct-to-consumer (D2C) automotive retail
Electric vehicle (EV) retailers
Automotive businesses modernizing legacy DMS platforms

Get Started

Visit Technosoft Automotive to learn more, or click Get It Now to request a demo and see how Technosoft Yana enables modern automotive retail with Dynamics 365, e-commerce vehicle sales, and flexible distribution models.

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