Cohesity Customer Success Services

Cohesity Customer Success Services provides you with the support, guidance, and structure necessary to adopt and expand with Cohesity. Whether you’re just starting out or improving existing deployments, our service offerings package delivers a strategic mix of success planning, faster responses from technical support, proactive technical services, and valuable educational opportunities.

Cohesity Customer Success Services Gold Benefits: • Streamline onboarding, adoption, and workflows with proven playbooks, guidance engagements, and proactive touchpoints that save time and reduce effort. • ROI: Maximize your Cohesity investment with structured guidance designed to help you achieve measurable outcomes faster. • Expertise: Partner with a designated Technical Account Manager to be your post-sales advisor with access to a pool of Customer Success Engineers with deep technical knowledge and best practices to support your success. • Safety Net: Benefit from faster technical support response times and consistent engagement to proactively identify risks, track progress, and keep your success plan on course.

Cohesity Customer Success Services Platinum Benefits: • Efficiency & Productivity: Unlock white-glove service with cross-functional coordination and strategic planning that minimizes friction and accelerates outcomes. • ROI & Value: Achieve transformational results with tailored success frameworks aligned to your business initiatives and KPIs. • Expertise: Partner with a designated Technical Account Manager and Customer Success Engineer, as your post-sales advisors, combining strategic and technical expertise to guide you at every step of your journey. • Safety Net: Gain peace of mind with consistent engagement to proactively identify risks, track progress, and keep your success plan on course. You will also have access to a Designated Technical Support Engineer for priority case handling and proactive support, ensuring resilience and continuity at every stage.

For custom Azure Marketplace Private Offers or to inquire about current solutions eligible via Marketplace, please contact us at: cohesitymarketplace@cohesity.com

To learn more visit us at: https://www.cohesity.com/support/