Aquant.ai
作成者: Aquant
Aquant AI – Personalize Your Service Interaction
Aquant Service Co-Pilot is an advanced AI platform designed specifically for field service teams, transforming service operations across industries such as medical devices, heavy machinery, food equipment, among others. By leveraging AI-powered, personalized guidance, Aquant ensures every service agent performs at the level of your best technician, driving maximum equipment uptime, workforce efficiency, and revenue growth.
The platform understands your unique users, assets, and service context, turning your data into actionable insights and trusted solutions. Aquant seamlessly integrates with Microsoft Dynamics and your existing workflows, empowering organizations to deliver exceptional service outcomes with speed and precision.
- Knowledge - Quickly find the best solution to any service issue. Aquant ingests all of your service and equipment manuals, and with powerful generative AI search features, it enables technicians to find answers faster.
- Triage - Aquant’s triage and troubleshooting capabilities instantly identifies the best fix for the most complex service situations, improving critical service KPIs, reducing costs and increasing customer satisfaction.
- Insights - Aquant's insights capabilities provides service leaders with actionable, data-driven recommendations by transforming complex service data into clear trends, metrics, and recommendations to optimize operational efficiency and customer satisfaction. It analyzes everything from workforce performance to customers at risk.
Brook Colangelo, VP and Chief Information Officer, Waters Corporation
"Aquant has provided Waters with valuable expertise and a faster time to market than us trying to build this from scratch. They've provided a Gen AI platform we can build on... to offer something that makes life better for our customers and employees."
Joe Lang, VP of Service, Comfort Systems
"The Aquant system has allowed us to not just capture the experiences of our technicians, but it’s allowed us to build out this ecosystem of information."Mark Horvath, Corporate VP of Global Services, Hologic
"Aquant enables our technicians to be onsite doing what they do best as quickly as they possibly can with the right quality outcome."Mark Hessinger, SVP Global Customer Success, 3D Systems
"We’ve gotten a lot of benefit by using the tools that Aquant has brought to market. [They] educate our managers what to look at instead of having them dig through all sorts of data."