https://store-images.s-microsoft.com/image/apps.58852.78e8a5e6-7c12-49b4-b685-7f0d20104552.d8f384b2-5131-43cf-9759-ce81daf08940.13b733a1-af5a-4af1-8fa1-187610bc9811.png

Assist AI

作成者: HappyFox Inc

(12 評価)

Automate your Internal IT & HR Support with AI and Conversational Ticketing.

Assist AI learns from your internal knowledge base and automatically responds to employee questions within Microsoft Teams. Users can provide feedback on these responses, helping the system continuously improve the accuracy of its answers.

Support requests that require human intervention are routed to the appropriate team through your connected ticketing system, allowing support agents to collaborate, respond, and resolve issues without leaving Microsoft Teams.

By increasing ticket deflection and automating routine queries, Assist AI reduces operational workload and frees your support teams to focus on strategic tasks.

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Requirements & Admin Dependencies

  • Assist AI requires a Microsoft 365 Global Administrator to complete the initial authorization and one-time configuration before other users in the tenant can use the app.

  • Assist AI depends on configured internal knowledge sources to provide automated responses.

  • Ticketing functionality is optional and requires integrating a supported ticketing system (such as HappyFox Helpdesk).

  • End-users may experience limited functionality until the admin completes setup at Assist AI Admin Setup.

アプリの機能

このアプリを使用すると次のことが可能です:
  • インターネット経由でデータを送信できます
  • このアプリは、アクティブなメッセージで、電話番号、住所、URL などの個人情報にアクセスできます。メールボックス内の他のアイテムの読み取りや変更はできません。個人情報の管理および処理方法の詳細については、開発者のプライバシー ポリシーを確認してください。

概要

https://store-images.s-microsoft.com/image/apps.17779.78e8a5e6-7c12-49b4-b685-7f0d20104552.795b5c65-0922-4ca7-aace-1eddeb2a6d0c.abe1c484-a3f4-4c91-826c-f99d20f4db3b.png
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https://store-images.s-microsoft.com/image/apps.11137.78e8a5e6-7c12-49b4-b685-7f0d20104552.795b5c65-0922-4ca7-aace-1eddeb2a6d0c.2fac6dec-9018-4769-b55d-c1fe7b943451.png
https://store-images.s-microsoft.com/image/apps.23443.78e8a5e6-7c12-49b4-b685-7f0d20104552.795b5c65-0922-4ca7-aace-1eddeb2a6d0c.0c5e5803-4bca-4cf5-8f5b-a95d7cf83b59.png
https://store-images.s-microsoft.com/image/apps.36487.78e8a5e6-7c12-49b4-b685-7f0d20104552.795b5c65-0922-4ca7-aace-1eddeb2a6d0c.d9f2487f-c05d-4fe3-8ad7-38b25646a921.png