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HR Service Bot

作成者: NeocaseSoftware

Get the best of Neocase in Microsoft Teams with "Neo" the HR Service Bot.

Neocase is an integrated, scalable and flexible HR Shared Services Center solution which allows an HR organization to transform its business to reduce operational costs, enhance employee satisfaction, and optimize HR processes.

The HR Service Bot (Neo) from Neocase Software is an Artificial Intelligence Bot that employees can Instant Message within the Microsoft Teams environment.

The Bot performs the following tasks by intelligently interpreting the employee’s request, and interacting with the Neocase Knowledge base and HR Case Management solution:

- Retrieve content from the knowledge base, to answer an employee’s question.

- Create a new request in the HR case management system, on behalf of the employee.

- Give the employee the current status of an existing request.

- Update an existing request with new information from the employee Transfer from the Bot to a live IM conversation with an HR representative.

アプリの機能

このアプリを使用すると次のことが可能です:
  • インターネット経由でデータを送信できます
  • このアプリは、アクティブなメッセージで、電話番号、住所、URL などの個人情報にアクセスできます。メールボックス内の他のアイテムの読み取りや変更はできません。個人情報の管理および処理方法の詳細については、開発者のプライバシー ポリシーを確認してください。

概要

https://store-images.s-microsoft.com/image/apps.12278.e4c33bdb-82d2-44e2-94c6-37dc1bae1e7b.22bb16b3-4deb-4749-9c66-3794a6caa879.2089d059-dce8-42d5-9bac-347e3f3b2495.png
https://store-images.s-microsoft.com/image/apps.57821.e4c33bdb-82d2-44e2-94c6-37dc1bae1e7b.22bb16b3-4deb-4749-9c66-3794a6caa879.472ab8b0-b9e7-49fd-a9f9-7d01aaa6ea7f.png
https://store-images.s-microsoft.com/image/apps.20764.e4c33bdb-82d2-44e2-94c6-37dc1bae1e7b.22bb16b3-4deb-4749-9c66-3794a6caa879.419bc395-4500-487a-ba63-090efd68b2c5.png
https://store-images.s-microsoft.com/image/apps.60393.e4c33bdb-82d2-44e2-94c6-37dc1bae1e7b.22bb16b3-4deb-4749-9c66-3794a6caa879.aae7605e-f09e-4915-ae46-52c4f4e0257c.png