myPatientSpace is a secure, Azure-hosted digital health platform that enables healthcare and life sciences organisations to deliver structured virtual care, patient engagement, and remote monitoring programs.

The myPatientSpace – Starter Package is a getting-started offer designed to help organisations rapidly deploy one digital care pathway with minimal technical overhead. It includes base configuration, onboarding, and a 12-month SaaS license, enabling teams to launch a production-ready pathway for patient engagement, monitoring, and follow-up.

Who This Offer Is For

This offer is designed for:

Healthcare providers and clinical teams
Hospitals and outpatient services
Community and virtual care teams
Pharmaceutical and life sciences organisations running patient support, real-world evidence, or post-marketing programs
Digital health, innovation, and transformation leads
Research and pilot program teams

For pharmaceutical and life sciences customers, myPatientSpace supports patient engagement and data collection. Note this is not intended to replace clinical care or clinical decision-making.

Customer Need or Pain Addressed

Organisations introducing digital care programs often face:

Limited visibility into patient status between visits
Fragmented collection of patient-reported outcomes
Manual, time-consuming follow-up processes
Long setup times and high technical overhead
Unclear scope and unpredictable early-stage costs

The Starter Package addresses these challenges by providing a clearly scoped, rapidly deployable digital care pathway with predictable pricing and minimal setup effort.

What’s Included in the Starter Package

Base Configuration & Setup (One-Time)

Configuration of one digital care pathway
Patient app and clinician dashboard setup
User roles and access controls
Pathway structure for education, tasks, and monitoring
Standard onboarding documentation

Annual SaaS License (12 Months)

Up to 100 active patients
Up to 10 staff users
Secure patient messaging
Patient-reported data capture
Daily tasks and personalised education
Clinician dashboard and reporting
Data export functionality
Standard email support

Example Program Areas

The Starter Package can support digital programs such as:

Chronic disease management (e.g. diabetes, respiratory, cardiovascular)
Diagnostic, post-discharge, and follow-up pathways
Oncology and long-term condition support
Virtual care and remote patient monitoring
Research studies
Life sciences patient support and real-world evidence programs

Optional Add-Ons (Not Included)

The following capabilities can be added separately via private offers:

Connected medical devices and wearables
Licensed PROMs or PRO instruments
Advanced system integrations (EHR / EMR)
AI agents, AI chat, auto-translation
Smart scheduling and appointments
Additional pathways, patients, or staff
Advanced analytics or AI-enabled documentation

Security, Quality & Compliance

Hosted on Microsoft Azure
GDPR-aligned data handling
Role-based access controls and audit trails
CE-marked medical device software components
Developed under an ISO 13485–certified quality management system
Operates under an ISO 27001–certified information security management system

Key Benefits

Rapid deployment of a real-world digital care pathway
Improved patient engagement and remote monitoring
Better clinician visibility through structured reporting
Predictable scope and pricing
Enterprise-ready platform for regulated environments

myPatientSpace – Starter Package

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