Dynamics 365 Customer Service: Build lasting relationships with your customers

Enable businesses to provide personalized customer service experiences, resolve issues quickly, and improve customer satisfaction by providing a unified view of customer interactions across channels.

Dynamics 365 Customer Service helps you to:

• increase customer satisfaction and loyalty by delivering consistent and reliable service experiences.
• empower your agents and supervisors to work more efficiently and effectively by providing them with the right tools and information
• reduce costs and improve operational efficiency by optimizing resources and workflows

Deliverables:

• Customer service solution configured for client specific needs up and running
• preliminary further development backlog identified
• Trained Customer Product Owner and key users

At Digia, we have over 20 years of experience in delivering Microsoft CRM solutions and a team of nearly 100 Dynamics 365 CRM and Power Platform experts ready to help you.