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m-Connect Chat

oleh Movius Interactive

m-Connect Chat solves a critical gap businesses face in employee to client communications.

m-Connect Chat is an application designed for Microsoft Teams that facilitates communication between businesses and customers through various messaging platforms, including SMS and social messaging apps. It allows users to initiate chats and calls directly within the Teams interface, enhancing connectivity and communication efficiency.

  • Integration with Microsoft Teams: m-Connect Chat integrates seamlessly with Microsoft Teams, allowing users to make calls to external numbers and send messages to Outlook contacts and unsaved numbers directly from the chat tab.

  • Messaging Features: Users can initiate SMS and WhatsApp messages with both saved and unsaved contacts. The process involves selecting the appropriate channel and entering the contact's name or number.

  • Incoming Messages Handling: m-Connect Chat can receive incoming messages, creating new chats when necessary, and displays them in a card format with relevant information about the sender.

  • Compliance and Security Features: The application supports compliance and governance by capturing message data and providing controls for data leakage prevention.

This app need an active m-Connect Chat account to use. Please contact Movius by submitting this form to get access to the application: https://movius.ai/contact-us/

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Sekilas

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