Osticket-On-Ubuntu22-04LTS

Headline: Deploy Production-Ready osTicket Helpdesk in Minutes on Ubuntu 22.04 LTS

Summary: Simplify customer support and IT service management with this fully configured, secure, and production-ready osTicket image on Ubuntu 22.04 LTS. Delivered by CloudTrio Solutions, this VM eliminates manual setup of web servers, PHP, and database dependencies—allowing teams to launch a powerful ticketing system instantly on Microsoft Azure.

Why use this Image?

• Instant Launch: osTicket is pre-installed with Apache, PHP, MySQL, and all required extensions. Start managing support tickets immediately after deployment.
• Optimized for Stability & Performance: Web server, PHP, and database configurations are tuned for reliability, fast response times, and efficient handling of high ticket volumes.
• Secure & LTS-Based: Built on Ubuntu 22.04 LTS with long-term security updates, ensuring a stable and secure helpdesk environment.
• Ideal For: IT support teams, managed service providers (MSPs), customer service desks, and organizations seeking an open-source, email-based ticketing and support system on Azure.

Get Started: Click “Get it now” to deploy your osTicket helpdesk on Azure within minutes.

How to Verify Your Installation:

• sudo su : Switch to Super User.
• cd /var/www/html/osticket : Navigate to the osTicket directory.
• Access the web UI via browser: http://<VM-Public-IP>/osticket
• grep "define('OSTICKET_VERSION'" include/class.osticket.php: to verify version

About CloudTrio Solutions

CloudTrio Solutions specializes in delivering secure, high-performance, and production-ready cloud images for Microsoft Azure.
Each image is thoroughly tested, optimized, and validated to ensure smooth operations and long-term reliability.

Our mission is simple:
Deliver enterprise-grade cloud solutions that reduce deployment time, improve performance, and minimize operational overhead.

24/7 Expert Support

All CloudTrio images include access to expert cloud engineers.

• Email: support@cloudtriosolutions.com
• Phone: Available 24/7 for paid support subscribers
• Assistance with osTicket configuration, email piping, SLA setup, performance tuning, security hardening, and Azure scaling.

Useful Links

Managed Azure Services
CloudTrio Solutions – Official Website

Disclaimer: CloudTrio Solutions does not provide commercial licenses for any open-source software included in this image.
All components are distributed under their respective open-source licenses.

Default Ports: 80 (HTTP), 443 (HTTPS)
Allowed Ports: 80 (TCP), 443 (TCP), 22 (SSH)

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