Solvea AI Agent
על-ידי VOC AI Inc.
AI resolution engine that resolves complex issues, not just responds.
Solvea is an AI resolution engine purpose-built for modern customer support—fast, intelligent, and built to scale.
Unlike chatbots that stall at “I understand”, Solvea goes further—resolving, not just responding. It detects intent, understands policy logic, and takes immediate action across complex scenarios like logistics delays, damaged orders, and multi-step returns.
Key Features
Omnichannel & Multilingual Support: Chat in real time across web, email, social, and voice. Supports multiple languages.
Intent Detection: Understands urgency and context. Helps reduce escalations and save at-risk orders.
Workflow Automation: Automates 50+ tasks like returns, replacements, and shipping. Handles complex steps easily.
Risk & Sentiment Insights:Detects churn risks, bad sentiment, and product issues early. Helps prevent loss and improve quality.
Continuous Learning: Learns from every chat to get better over time.
Security & Compliance:SOC2, ISO 27001, and GDPR ready. Built-in AI safety for your brand.
Fast Setup:Works out of the box. No coding needed.
https://www.wetransact.io/