https://store-images.s-microsoft.com/image/apps.52237.8a21ad83-ad5b-4cf6-ae6e-b82732361d0a.ef67bbb6-b140-42dc-8814-d990a71362ad.24fa6fac-1c66-4a54-94c1-d78e5c8fbe63

KITT Chatbot

par Robotron Datenbank-Software GmbH

KITT chatbot for recurring contacts with customers, users and stakeholders.

KITT is a text-based chatbot and speech-to-text chatbot for customers, users and stakeholders - a chat system for recurring contacts and to support.

Text-based and speech-based accepted requests are processed and answered. Possible use cases can be:
  • chatbot on websites
  • integration in instant-messaging systems
  • as an intranet component
  • partially automated ticket support

For example:
  • 24/7 support and thus increase customer satisfaction
  • possibility for 24h-self-service
  • identify similar questions/patterns and issue sample solutions
  • execute routine operations without errors
  • establish first contact with customers
  • help and relief for 1st and 2nd level support

Advantages of our approach:
  • there is only one interface to the cloud, the data can be hosted anywhere
  • we built the backend and the frontend can be customized as desired
  • highly modular due to microservices, making it easy to replace individual modules
  • simple connection of surrounding systems
  • easy monitoring of KPI by provided admin frontend
  • frontends for supervision and retraining
  • DSGVO/GDPR compliant solution 


This application is available in English & German.

Vue d’ensemble

https://store-images.s-microsoft.com/image/apps.9427.8a21ad83-ad5b-4cf6-ae6e-b82732361d0a.c9a831aa-6828-404c-b4ce-8c3af039bec8.bd402264-964f-448d-a3df-77f8993d1b4b
https://store-images.s-microsoft.com/image/apps.15898.8a21ad83-ad5b-4cf6-ae6e-b82732361d0a.c9a831aa-6828-404c-b4ce-8c3af039bec8.036f03d7-5cb1-41a5-905f-042a1bcfc35d
https://store-images.s-microsoft.com/image/apps.54074.8a21ad83-ad5b-4cf6-ae6e-b82732361d0a.c9a831aa-6828-404c-b4ce-8c3af039bec8.01ef0b0c-06c3-4896-801f-41f693ae88c6