Polaris — AI IT Support Agent

Polaris is a self-hostable, white-label, AI-powered Level 1.5 IT-support agent that deploys into your own Azure subscription — you own every resource and your data never leaves your tenant. Your end users chat with Polaris to resolve everyday IT issues, and it takes safe, auditable action on your behalf.

What Polaris does

• Answers from your documentation — grounded in your Hudu or IT Glue knowledge base, so answers are specific to your environment.
• Sees the device — pulls telemetry and runs live diagnostics from your RMM (NinjaOne or Datto RMM).
• Fixes things — with approval — proposes remediations (restart a service, run an allowlisted script/component) that execute only after a human approves them.
• Checks security posture — surfaces endpoint protection status and threat detections from Huntress.
• Onboards employees & escalates — runs guided onboarding and hands off to your team (Teams / PSA ticket) when needed.

Built for MSPs and internal IT

• White-label — your brand, logo, and colors.
• Multi-tenant — support many client companies with strict per-tenant data isolation.
• Self-hosted & private — runs in your Azure tenant; every prompt, tool call, and approval is audit-logged.
• Bring your own AI keys — use your own Anthropic and Voyage keys, so there's no per-token markup and costs stay predictable.

Licensing

Deploy free and evaluate immediately on a small free tier. Enter a license key to unlock your full user fleet — billing is handled directly with the publisher. After deployment, open the app URL and the in-product setup wizard walks you through branding, your AI keys, and connecting your tools.