https://store-images.s-microsoft.com/image/apps.50164.2d91c534-7b15-4b36-8c0d-7c2b498c7533.5a3c949f-0728-41de-b3ba-d3fbb1b469c9.cdebea2f-4d85-4e3e-bf02-a5de948be4f2.png

HOMER.center

par Digital Storm GmbH

(1 évaluations)

Customers can create tickets for their IT service providers directly in the bot.

With the HOMER.center bot, users can interact directly with the support team of their IT service provider (if they use HOMER.center as their IT service provider system).

Users of Microsoft Teams benefit from the possibility to open support tickets via Teams - in addition to Outlook, telephone or the HOMER.center portal. The range of functions includes in particular

- Opening a support ticket

- Adding additional information to existing tickets

- Receiving feedback from the support team in the Teams chat

Note: The answers are processed by the (human) support team. The support itself is therefore not carried out by a bot/machine, the bot enables efficient communication with the support team.

Questions? Contact

Fonctionnalités de l’application

Lorsque cette application est utilisée, elle
  • Peut envoyer des données via Internet
  • Cette application peut accéder aux informations personnelles contenues dans le message actif, dont les numéros de téléphone, les adresses postales ou les URL. Les autres éléments dans votre boîte aux lettres ne peuvent pas être lus ou modifiés. Passez en revue la politique de confidentialité du développeur pour plus de détails sur la gestion et le traitement des informations personnelles.

Vue d’ensemble

https://store-images.s-microsoft.com/image/apps.5278.2d91c534-7b15-4b36-8c0d-7c2b498c7533.5a3c949f-0728-41de-b3ba-d3fbb1b469c9.12e024f6-bf42-4675-89e6-d9059cdb8910.png
https://store-images.s-microsoft.com/image/apps.57107.2d91c534-7b15-4b36-8c0d-7c2b498c7533.5a3c949f-0728-41de-b3ba-d3fbb1b469c9.8b006623-d30b-4508-975e-c35ddd399a14.png
https://store-images.s-microsoft.com/image/apps.10421.2d91c534-7b15-4b36-8c0d-7c2b498c7533.5a3c949f-0728-41de-b3ba-d3fbb1b469c9.969d577e-301e-4660-895f-91b54c7e4c7e.png
https://store-images.s-microsoft.com/image/apps.378.2d91c534-7b15-4b36-8c0d-7c2b498c7533.5a3c949f-0728-41de-b3ba-d3fbb1b469c9.a3b99b64-7c2f-4091-aed8-b146a75324cd.png
https://store-images.s-microsoft.com/image/apps.35780.2d91c534-7b15-4b36-8c0d-7c2b498c7533.5a3c949f-0728-41de-b3ba-d3fbb1b469c9.24a90b2f-9cbe-4a7e-b701-4848511e3943.png