Crufolio

Crufolio is a customer payment intelligence platform that helps businesses get paid faster without damaging customer relationships.

Connect Microsoft 365 and your accounts receivable data from QuickBooks Online, uploaded aging reports, or invoices received by email. Crufolio builds a living profile for every customer by analyzing payment behavior, communication patterns, dispute history, invoice activity, and past interactions.

Using that context, Crufolio drafts personalized follow-up emails directly into your Outlook Drafts folder. Users review, edit if needed, and send from their own mailbox. Replies remain in Outlook, payments update customer timelines, and every interaction strengthens the customer profile over time.

Microsoft 365 Integration

• Drafts created directly in Outlook via Microsoft Graph
• Uses OAuth 2.0 authorization code flow for secure authentication
• Requires only Mail.ReadWrite for draft creation and mailbox synchronization
• Does not request Mail.Send permissions and cannot send email on a user's behalf
• Refresh tokens encrypted at rest using AES-256-GCM

Security & Trust

• Hosted on Google Cloud with tenant-level data isolation
• Immutable audit logs for drafts, payments, user actions, and integration events
• Subscription pricing with no success fees, per-message charges, or SMS usage fees
• DPA and subprocessor documentation available at crufolio.com/legal
• SOC 2 readiness program in progress

Why Customers Choose Crufolio

• Learns how each customer pays, responds, and resolves issues
• Drafts personalized follow-up emails using customer-specific payment and communication history
• Keeps every conversation inside Outlook and under user control
• Supports QuickBooks Online, emailed AR reports, and manual AR uploads
• Creates consistent follow-up workflows without sacrificing relationship context
• Improves over time as payments, replies, and customer interactions accumulate

Supported Data Sources

• QuickBooks Online
• Accounts receivable aging reports uploaded manually
• Invoices and AR files received through connected Microsoft 365 mailboxes

Control and Transparency

Unlike traditional AR automation platforms, Crufolio never sends emails automatically. Every draft is created in Outlook for user review and approval before sending.

Crufolio drafts and observes. You send.