Email to Work Item

Create Azure DevOps work items directly from Outlook. Includes AI-powered summaries, action items, and full email context.

🚀 Core Capabilities

• Azure DevOps Integration - Create work items in any Azure DevOps organization you have access to
• AI-Powered Analysis - Google Gemini AI generates structured summaries and action items from email content
• One-Click Creation - Transform emails into trackable work items with a single button click
• Complete Context - Original email attached as .EML file maintaining full history and formatting
• Full Integration - Support for assignees, area paths, iterations, tags, and parent work item linking
• Seamless Authentication - Microsoft SSO with Nested App Authentication for secure, frictionless access

🤖 AI Features

• ✅ Automatic email summarization into structured descriptions
• ✅ Intelligent extraction of action items
• ✅ Full user control: review and edit all AI output before submission
• ✅ Optional: Skip AI processing and use basic email content
• ✅ In-app reporting for inappropriate AI-generated content

Who Benefits:

• Development Teams - Convert bug reports and feature requests into trackable work items
• Support Teams - Transform customer issues into actionable tasks with email audit trail
• Project Managers - Capture stakeholder requests directly from email communications

Key Features:

• Work Item Types: Support for all standard and custom work item types (Bug, Task, User Story, etc.)
• Organization: Area Paths and Iterations for proper project structure
• Assignment: Assign to team members directly from Outlook
• Parent Linking: Link to parent work items for hierarchical tracking
• Tags: Add multiple tags for better organization and filtering
• Email Attachment: Original email attached as .EML file with full history
• Custom Fields: Pre-fill common fields like Priority, Severity, and Activity

Technical Requirements & Limitations:

• Outlook: Desktop (Windows/Mac) or Web — Mobile not supported
• Microsoft 365: Business or Enterprise license
• Azure DevOps: Active organization with Contributor+ permissions
• Internet Connectivity: Required for Azure DevOps APIs and AI processing
• Email Attachments: Preserved as references only
• AI Features: Require internet connection and may take a few seconds to process

Privacy & Security:

• ✅ Microsoft SSO with Nested App Authentication (NAA)
• ✅ No email content stored locally
• ✅ All communication encrypted via HTTPS
• ✅ Delegated permissions — acts within your existing Azure DevOps access
• ✅ Email attachments uploaded securely to Azure DevOps work items

Support:

• 📖 Quick Start Guide
• 📚 Help Documentation
• 💬 Contact Support

Transform every important email into organized, trackable Azure DevOps work items. One-click creation directly from Outlook.