emu.chat
par Edgility
Two-way business SMS and MMS, built into Microsoft Teams.
emu.chat adds an SMS number to Microsoft Teams, bringing two-way SMS and MMS messaging into the same place your team already chats, so sales, support and ops can text customers without leaving Teams.
Get a single dedicated number to send and receive SMS and MMS messages from a shared, collaborative inbox.
Designed for collaborative use, emu.chat offers shared inboxes, conversation assignment between users, and internal notes on message threads, which help maintain visibility, context, and continuity across customer interactions. Pin a shared inbox to any Microsoft Teams chat, channel or team and replies happen in context — no extra apps, no copying numbers between tools, no guessing who answered which message.
emu.chat integrates with Microsoft 365, including synchronisation with Outlook and Active Directory (Entra ID) contacts, and supports Microsoft Single Sign-On (SSO) for secure, tenant-managed authentication and access control.
Built in Sydney for Australian teams. ACMA certified telco. Sends globally.
Why teams pick emu.chat:
- Two-way SMS and MMS from real Australian phone numbers — every message is a conversation.
- Pin shared inboxes to Teams chats and channels so the whole team sees replies as they come in
- Templates, scheduled messages, conversation assignment and full archive
- Real-time native notifications so you never miss a message
- Use it as a Teams app or as the standalone web app — same data, same login
- Spam Act compliance with automatic opt-out management
- Direct carrier connections to Telstra, Optus and TPG, plus tier-1 international SMS routes
- AU customer data stored in AWS Sydney (ap-southeast-2) — never leaves the country
- Sydney-based humans on a real phone number for support — no overseas call centres
- Microsoft SSO included, plus SAML SSO and SCIM provisioning on enterprise plans
Pricing
To use emu.chat you will need an account. Start a 14-day free trial at https://emu.chat or via the Teams app once installed. No credit card required, 50 SMS credits and a virtual number to test with. To talk to one of our experts, email hello@emu.chat or book a demo from the homepage.
Emu Chat is initially available to customers in Australia and New Zealand, with additional regions, including the United States and United Kingdom, planned for future release.
Note: in shared channels, inbox access is scoped to the organisation that owns the channel. External members see an explanatory message instead of inbox access.
Fonctionnalités de l’application
- Peut envoyer des données via Internet
- Cette application peut accéder aux informations personnelles contenues dans le message actif, dont les numéros de téléphone, les adresses postales ou les URL. Les autres éléments dans votre boîte aux lettres ne peuvent pas être lus ou modifiés. Passez en revue la politique de confidentialité du développeur pour plus de détails sur la gestion et le traitement des informations personnelles.