Mida C³ - Cloud Contact Center for Microsoft Teams (SaaS)

C³ Cloud Contact Center is the solution that allows you to handle omnichannel communication in real-time through any system and technology (calls, WhatsApp, text messages) using Microsoft Teams.

Stop going nuts over time-consuming call center configuration and CRM integration: no matter where your communication takes place, C³ is the all-in-one communication management platform that guarantees you to provide at the same time excellent user experience and configure anything you need in 5 minutes, paying effectively as you grow.

C³ Cloud Contact Center for Microsoft Teams is the solution designed to be compatible with agile enterprises, as it allows a very fast time to market. Its pay-as-you-grow structure makes it ideal both for SMEs and large enterprises, and it is natively developed to talk smoothly with the main CRM available worldwide (Dynamics, Salesforce, and others).

C³ is perfect to run your business in Teams:

Carry out time to market in a flash

Flexible Pricing (Pay as you grow)

Talks with Dynamics, Salesforce, and many more CRMs

Powerful analytics to you improve your business

C³ guarantees low TCO and maximum compatibility

Quick setup with direct download from MS Marketplace

100% web-based platform

Support both cloud and hybrid, for a seamless migration path from on-Prem solutions (S4B)

Restful APIs availability for provisioning and integration

Industry Level Security: HTTPS, sFTP

C³ provides an outstanding Teams user experience:

The UI is shaped for receptionists' and secretaries' daily activities

The seatless client allows access from anywhere using just a browser

Certified for visually impaired operators