GLPI

GLPI 11.0.9 is a web-based IT service management and asset management platform that allows administrators to manage IT assets, tickets, users, inventories, and service desk workflows from a centralized dashboard.

The solution supports common ITSM workflows including asset tracking, helpdesk ticketing, user management, inventory management, software/license tracking, and reporting. It is suitable for IT support teams, system administrators, and organizations managing IT infrastructure.

Features of GLPI:

• Web-based IT asset and inventory management.
• Helpdesk ticket creation and tracking.
• User, group, and profile management.
• Software, license, computer, and device management.
• Notification and email configuration support.
• Dashboard and reporting for IT service operations.

Usage instructions for GLPI:

Restart Apache:
$ sudo su
$ cd /tmp
$ cd /var/www/html/glpi
$ systemctl restart apache2
#Verify the version of GLPI: $ php bin/console --version

Open the GLPI installer: $ http://YOUR_VM_PUBLIC_IP/

To get databse credential's: $ cat /var/www/credentials.txt

Disclaimer: GLPI 11.0.7 is provided “as is” under applicable open-source licenses. Users are responsible for proper configuration, secure password management, database backups, access control, and validation of IT asset and service desk data. This solution is best suited for IT asset management, helpdesk operations, and IT service management in development and production environments.