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BE-A

by FLAE Robotics

AI Hotel Receptionist and Reservation Agent

BEA is your hotel's AI concierge:
  • she handles guest conversations across email, WhatsApp, and phone
  • she responds naturally in any language, 24/7
  • she notifies your staff if any information is missing in the knowledge base
BE-A doesn't just answer questions, she also:
  • books rooms
  • manages availability checks, pricing
  • handles reservations from first inquiry to final confirmation, without burdening your staff.
  • routes inquiries to the right departments
  • enables intelligent and complex automation
BEA plugs into the tools you already use: from your PMS and booking engines to email providers and telephony systems, so deployment is fast and disruption-free.
Every answer is grounded in your hotel's real data - your room types, your rates, your policies - so guests get accurate, on-brand responses every single time.
Your team stays in control through a clean, intuitive dashboard where they can monitor every conversation, step in when needed, and watch AI handle the rest.

At a glance

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