Solvares VISITOUR – Field Service Scheduling & Route Optimization
by Solvares Field Service (formerly FLS)
Real-time dynamic scheduling for field service and workforce management
Solvares Field Service (formerly FLS - Fast Lean Smart) is a leading developer of AI-enhanced real-time scheduling and dynamic route planning for field service, and with customers around the world.
VISITOUR scheduling solution enables capabilities for Microsoft Dynamics 365 customers beyond the limitations of Resource Scheduling Optimization (RSO) for high volumes of jobs and field resources, dynamic in-day response, and/or complex requirements. Customers range from 50 to 1000s of operatives with the resulting digital transformation typically achieving a 15-30% productivity improvement for field employees and significant reduction in planning team effort.
Solution integration was designed in partnership with Microsoft field service product management and operates seamlessly without the need for middleware.
The VISITOUR scheduling, powered by it’s PowerOpt algorithm, offers the most accurate cost-optimised field appointment and route planning using predictive traffic-based driving speeds. Greater efficiency and utilisation design up to 20% cost reduction compared to RSO and others. VISITOUR frequently replaces ClickSoftware, IFS, and Oracle scheduling solutions.
This cost-based optimisation is intuitive for planning teams to understand results with confidence and includes the option of self-learning job durations. End customers can be guided to the most cost-effective appointments based on real-time global optimisation. Continuous in-day optimisation ensures productivity gains whilst improving on-time service delivery.
VISITOUR is deployed across multiple service industries including facilities and property maintenance, HVAC, manufacturing and equipment, inspection and testing, utilities and metering, insurance and surveyors, and healthcare/clinicians.
Microsoft sellers and systems integration partners include VISITOUR in their proposals for customer solutions when requirements exceed the suitability of RSO.
