MSP TechAssist
by MSP Process
TechAssist lets MSPs send 1:1 notifications - about important updates or alerts - to techs.
The TechAssist app empowers Managed Service Providers (MSPs) to streamline communication with their technical staff by delivering targeted, 1:1 notifications directly inside Microsoft Teams. Instead of relying on email or external tools, MSPs can instantly reach the right technician with important updates, alerts, or instructions, ensuring faster response times and improved service delivery. Designed with simplicity and reliability in mind, the app integrates seamlessly into the Teams environment, helping MSPs keep their technicians informed, aligned, and responsive without disrupting their workflow.
Key Benefits:
- Direct communication: Send targeted, one-to-one notifications to technicians without relying on email or external tools.
- Faster response times: Ensure urgent updates and alerts reach the right person instantly inside Teams.
- Seamless integration: Works natively within Teams, keeping technicians connected in their existing workflow.
- Improved service delivery: Reduce delays and miscommunication, helping MSPs provide more reliable support to their customers.
- Simple and reliable: Designed for ease of use, so MSPs can focus on operations rather than managing communication overhead.
Helpful links:
- Sign-up link: https://calendly.com/d/cmn6-wf8-kz4/msp-process-demo
- Support link: https://mspprocess.com/support
- Help resources: https://kb.mspprocess.com
In order to use this app, you need to have an active account. Please contact support@mspprocess.com our support team for more details.
App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. Other items in your mailbox cannot be read or modified. Review the developer's privacy policy for more detail on how personal information is managed and processed.