Read & Understood Acknowledge by SP Additions Ltd

Acknowledge is a 'SharePoint Webpart', 'SharePoint Full Page', 'Microsoft Teams Tab' or ‘Teams Personal App’. A free companion app for Read and Understood for SharePoint Online (WA200007564).

To use this app, you must have a ‘Read and Understood for SharePoint Online’ active subscription.

Acknowledge provides a modern single place for users to review all their acknowledgement reading requests in their Microsoft 365 App of choice.

Who it is for

Organisations evidencing policy communication under ISO 27001, Cyber Essentials, CQC, FCA T&C, or UK GDPR: anywhere "we sent it out" is not an acceptable audit answer, and anywhere HR may one day need to prove exactly what an individual was asked to read, and when. Customers include healthcare, pathology, engineering, professional services and government organisations.

Acknowledge works where your employees work

As a Microsoft 365 app, Acknowledge integrates into:

• Microsoft Teams: as a personal app or a tab in any team
• SharePoint: as a web part on any page or a full-page app
• Outlook: review and acknowledge directly from your inbox

What employees get

• Request management: A single list of an employee's outstanding acknowledgements allowing them to view and acknowledge reading requests in a single place
• Teams Activities: one prioritised Activity per person per day, never a flood, with fast-tracked requests notified immediately. Tapping the notification opens the Acknowledge app filtered to the requests
• Activity filters: (Important, Urgent, New, Reminder) matching the four Teams notifications: Important is a fast-tracked request issued immediately; Urgent is your final reminder before a request closes. All notification wording is customisable tenant-wide.

Key capabilities of Read and Understood

• Secure Document Acknowledgment: Requires Microsoft login authentication for verified acknowledgements
• Automated Requests: Automatic acknowledgement requests when documents are added or updated, with no manual chasing
• One-click acknowledgement: In Teams, SharePoint, Outlook or email
• Tamper-evident audit trail: every record version-bound, timestamped, tied to the user's Entra ID, and retained even after a leaver's account is deleted
• Acknowledgement history: In the document library command bar, drill from any document to a per-version chart of acknowledged and not acknowledged responses, with one-click Excel export
• Per-person compliance evidence: Administrators can pick any employee and view every document they were asked to acknowledge and their response, exported as an evidence report that also proves which documents they were never asked to acknowledge
• Site-wide Excel compliance reports: active versions, full version history and group membership for all employees
• Tamper-evident exports: every report row carries a cryptographic signature. Upload any previously exported report and Read and Understood confirms it has not been altered since export: evidence your auditors can trust years later
• Privacy enforced: individuals see only their own acknowledgement history; the reporting endpoints refuse non-administrator requests outright
• Onboarding of joiners and movers handled automatically: Through group membership new joiners receive required acknowledgement requests, movers are re-targeted with their department
• Unlimited Sites supported: supports all modern sites including individual Teams sites
• Document authoring: Content authors work as they always have in SharePoint, Read and Understood rules determine who needs to acknowledge new or updated documents

Requirements

Acknowledge is free, and requires an active Read and Understood for SharePoint Online subscription in your organisation. If your organisation is not yet using Read and Understood, find it on Microsoft Marketplace and start with the 30-day free trial.

Installation

To add ‘Read and Understood for SharePoint Online and Teams’, follow our detailed online installation and configuration video at Read and Understood Installation. When first installed, Read and Understood operates in a trial/evaluation, mode allowing the documents to be processed on-demand in real-time, accelerating the evaluation of the end-to-end Acknowledgement process.

To add ‘Acknowledge’ follow our detailed online installation instructions.

Help and support

Use our free consultation offer and schedule a call with one of our SharePoint Consultants to assist the App implementation. Alternatively you can read our FAQs and for any inquiries, contact us at SP Additions Zendesk.