Copilot Journey

This comprehensive, six-phase offer provides a structured and secure path for organisations to successfully introduce, adopt, and maximise the value of Microsoft 365 Copilot. Our methodology moves beyond simple deployment to focus on change management, governance, and tangible business use cases, ensuring a high return on investment (ROI).

Key Goals of the Offer

• Envision & Plan: Identify and define organisation-specific Microsoft 365 Copilot use cases and determine the measurable ROI.
• Ready & Secure: Ensure technical (Tenant) and user readiness, establishing access, licensing, and strong data governance.
• Adopt & Master: Drive effective user adoption through targeted training and continuous support, turning employees into "Gamechangers."

The Six-Phase Journey

1. Microsoft 365 Copilot Discovery & Envisioning Workshop: Introduce Microsoft 365 Copilot, analyse its potential, conduct an ROI: Value Assessment, and define initial practical applications and enterprise use cases.
2. Onboarding, Analyse & Readiness: Kick-off the project, analyse user needs and potential, identify relevant applications, define access rights/licensing, and establish the governance model and Communities.
3. Piloting & Preparation for the Rollout: Conduct a controlled pilot phase, define pilot scenarios, review and adapt the phase, run Microsoft 365 Copilot Boost Sessions, and conduct Community Meetings.
4. Rollout: Prepare and provide all relevant documentation, provide accompanying support during the rollout, execute training measures, and verify access/license status before "Go Live."
5. Gamechanger Trainings: Conduct dedicated, hands-on training sessions focused on utilising Microsoft 365 Copilot within specific Microsoft 365 applications (Microsoft Teams, Microsoft Copilot Chat, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel).
6. Continous Support: Establish and nurture a Microsoft 365 Copilot Community, conduct regular Q&A and exchange formats, provide updated information, offer training for additional applications, and perform an ROI Value-Check (Impact & Conclusion).

Integrated Success Pillars

Two critical, integrated streams support the journey:

Change & Adaptation: Focused on communication strategy, training, and multi-applicator roles to gain stakeholder buy-in and achieve a successful launch. Includes Target Group Profiles and Microsoft 365 Copilot Boost Sessions. Tenant Readiness & Governance: Ensures the technical foundation is sound, covering the Tenant Health Check, data quality analysis, governance policy development, and training for internal trainers and Business Users.