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CellTrust SL2 for Verizon Carrier Capture

by CellTrust Corporation

Compliant and secure mobile communication for regulated industries

Carrier Capture for corporate liable devices with no app
CellTrust has teamed up with leading network carriers to deliver a powerful COBO corporate liable device compliance strategy. With direct Carrier Capture on the CellTrust SL2 Enterprise Capture platform, no third-party app is required. Employees can use the device’s native messaging app, as SMS/MMS data is automatically captured by the carrier. This enables organizations to ensure seamless and compliant text message recordkeeping, with no discernible difference in the user experience. All text messages sent to and from mobile phones are transmitted through carrier networks. With Carrier Capture, communications are seamlessly duplicated by the carrier and sent to CellTrust, where they are then archived to a Digital Communications and Governance (DCGA) platform for compliant retention and oversight.

No discernible difference in the user experience
  • Messages from SIMs or eSIMs are captured with the latest advanced APIs to provide data integrity and resiliency
  • SMS and MMS are captured within the carrier network in their native format in a conversational context, including attachments
  • Employees can compliantly engage with customers and collaborate without an additional app
  • Easy Enterprise Information Archive integration

Industry first self-service Carrier Capture portal delivers maximum flexibility and control
  • Easy self-service portal deployment with automated provisioning and number porting
  • Easily configurable global or group policy controls
  • Streamlined self-service portal message content monitoring, supervision and eDiscovery

What is a COBO, or Corporate Owned Business Only device strategy?
COBO, or Corporate Owned Business Only, is a business strategy where the mobile device is both owned and fully managed by the company but is issued to employees. COBO mobile devices are restricted for business use only, and employees are not allowed to use them for personal purposes. With the COBO business model, employees typically carry two phones. They carry the corporate issued device as well as their own personal device(s). With the COBO model, Carrier Capture is typically used to capture text messages since it is capturing all messages sent from the device, and the employee should not be using the device for personal purposes. Typically, Mobile Device Management or Mobile Applications Management is required to properly manage the COBO devices.

At a glance

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