https://store-images.s-microsoft.com/image/apps.51084.7f86c1f8-5388-4c10-aee6-ddd5133f7909.e8c152f0-f361-48bb-a6ed-833b64c7db60.9e56ac3b-6ddd-4dab-ac15-612768fed1fe

Salesforce & GitHub Integration Connector

by Quantum Whisper

Quickly and easily automate escalations from Salesforce to GitHub issues

If your goal is to automate escalations from Salesforce to GitHub, Quantum Whisper is for you. Customers effortlessly escalate cases, be it issues, bugs, or feature requests, via a seamless, bi-directional, and real-time GitHub integration.

Business Scenario & Goal
Eliminate black hole between support and development. No more copy & paste or data re-entry! The most common scenario is the escalation of bugs or issues that require development or engineering resources to fix. You can search GitHub, link to existing issues or "send to dev" where a new issue is automatically created. Once development advances or completes work, Salesforce is synchronized with key (and configurable) Github information --- complete with update notifications and more!

Integration Highlights
  • Automatically Create Issues - Based on case field values, automatically create new work items --- in the right projects! Supports custom and native fields and any issue type.
  • View Development Status in Salesforce - Once an GitHub issue is created, support teams can view issue status and any other field (configurable) --- all within cases (or any object). You never have to leave Salesforce to drill down!
  • Search & Link to GitHub from Salesforce - Nobody likes duplicates! Before sending to development and creating a new GitHub issue, search for similar items first. If it's a match, link the case and voila!
  • Packaged and Purpose Built Integration - We connect support and development. This is all we do. We are a targeted niche integration service. We go deeper than anyone else.
  • Integrate Any Object - We support all Salesforce standard and custom objects. Want to escalate cases? No problem. Want to share project details with engineering? No problem.
  • Enterprise Ready - Supports multiple developer systems at once, hybrid environments, SSO, and advanced security and compliance.

Getting Starting - Best Approach
  1. Browse Salesforce and GitHub integration overview (learn more)
  2. Sign-up for a live demo (opportunity to take a deeper dive and address Q&A)
  3. Sign-up for a free trial/PoC
  4. Integration bliss!

    At a glance

    https://store-images.s-microsoft.com/image/apps.35875.7f86c1f8-5388-4c10-aee6-ddd5133f7909.e8c152f0-f361-48bb-a6ed-833b64c7db60.65056c57-a0f6-4927-9d80-6a09156276d1