Shifts IQ is an enhanced workforce management solution for Microsoft Teams Shifts. It strengthens native Shifts capabilities with smarter scheduling, enhanced visibility, and powerful analytics, built on Microsoft Graph APIs. Managers get intelligent insights and streamlined workflows, while frontline employees gain clearer schedules, better visibility, and easier shift interactions. Shifts IQ brings speed, clarity, and intelligence to the entire scheduling process.

Key Features

Smarter Scheduling & Editing

Drag-and-drop shift management with fast day, week, and month views.

Editable shift templates with reusable patterns and recurring rotas.

Multi-person assignments, bulk updates, and improved swap workflows.

Clear shift times and color-coded legends directly in the grid.

Outlook-aware scheduling with two-way calendar visibility.

Open Shifts & Requests

Convert assigned shifts to open shifts instantly.

Submit swap and offer requests with configurable manager approval.

Enhanced sorting and visibility of open shifts on desktop and mobile.

Self-service notifications and reminders for upcoming shifts.

Time Tracking & Work Status

Quick clock in/out with break tracking and geolocation.

Real-time visibility into active, break, and completed hours.

Correlation between scheduled and actual worked time.

Visibility, Views & Usability

Multiple schedule views (Timeline, Calendar, Grid) for different workflows.

Day-off and blank-day visibility for clearer calendars.

Faster mobile experience with improved parity to desktop.

Richer labels, notes, and monthly visualization.

Reporting & Analytics

Weekly and period-over-period labor insights.

Hours-by-day charts and shift distribution metrics.

Team performance highlights and exportable reports.

Roster & Access Control

View team members and roles at a glance.

Configurable visibility (full schedule versus personal view).

Guest support and role-based permissions.

Who Is It For?

Shift Managers: Create schedules faster, spot risks, and manage changes more efficiently.

Frontline Workers: See shifts clearly, clock in/out reliably, and request swaps or PTO.

HR & Operations: Access analytics, track labor trends, and export reports.

Organizations using Teams Shifts: Extend Shifts with richer views, and better workflows.

Requirements

Microsoft 365 work or school account.

Microsoft Teams with Shifts enabled.

Permissions for Shifts API access.

Privacy & Security

Data remains within your Microsoft 365 tenant.

Uses Microsoft Graph with delegated permissions.

No external data storage.

Enterprise-grade security and compliance.

Support

Website: aicarpus.com

Support: support@aicarpus.com

Report Objectionable Content

If you encounter objectionable or harmful content while using Shifts IQ, please report it to our moderation team at support@aicarpus.com. You can also use the contact form at https://aicarpus.com/contact to describe the issue. All reports are reviewed promptly, and appropriate action is taken in accordance with our content policy.

Get Started

Install Shifts IQ from AppSource.

Open it in Microsoft Teams.

Choose a team with Shifts enabled.

Start managing your workforce smarter.

Categories

Productivity · Human Resources · Scheduling & Time Tracking · Business Intelligence

Industries

Retail · Healthcare · Hospitality · Manufacturing · Frontline Workforce and more

Shifts IQ

by AiCarpus s. r. o.